Design policies that reflect an understanding of your students and staff

View the featured practice in the video(s) and implementation guide(s) on this page.

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Using Empathy to Ensure Equity in Course Policies

Managing the Impact of Biases: Human Resources

Using Empathy to Ensure Equity in Course Policies

Managing the Impact of Biases: Human Resources

Managing the Impact of Biases: Human Resources

Managing the Impact of Biases: Human Resources

Using Empathy to Ensure Equity in Course Policies

Implementation Resources

Use empathy to create equitable learning experiences

Design policies that reflect an understanding of your students and staff

Some standard course, departmental, and institutional policies may at times communicate a lack of empathy or understanding of student and staff needs. For example, having policies that contain “no exceptions” language may communicate to students and staff that their personal situation is not understood or that the professor or supervisor do not care that there may be substantive reasons that would necessitate an exception. Designing policies that uphold academic and employment standards, while allowing for flexibility, communicates empathy and understanding and can help your students and staff be more successful.

Download a resource on designing empathetic policies.