Model and reinforce behaviors and professional expectations

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Course Demonstration

Setting Expectations That Promote Civility

Expert Insights

Implementation Resources

Model and reinforce civil behaviors and professional expectations

Just like in a classroom setting, instructor behaviors can have a big impact on the online course environment (Boettcher & Conrad, 2016; Nilson & Goodson, 2018; Palloff & Pratt, 2007; Stavredes, 2011). The online environment can leave a lot of room for conjecture; therefore, it is important to be conscientious about the various ways you communicate and model civility. The online environment is also a good place to connect expectations with the professional behaviors students will most likely be expected to exhibit in the work environment.

Download a resource on modeling and reinforcing civil behaviors and professional expectations.